Tenant Services


What is covered?

- Referencing:

- including a credit check,

- employer check (or accountants report of provision of SA302 Self-Assessment form if self-employed),

- current or previous landlord check,

- and any other information that may help assess affordability.

- Tenancy Agreement

- Inventory & Schedule of Condition

- Informing Utility Suppliers

- Right to rent checks

- £250.00 (including VAT) for the first tenant

- £100.00 (including VAT) for each additional tenant

Other fees which may apply:

- Guarantor – Depending upon your individual circumstances and the recommendations of our referencing agency you may be required to provide a Guarantor. Your Guarantor would be referenced to ensure that they have sufficient financial standing to cover the overall rental commitment in the event that you, as the tenant, are unable to pay your rent. The fee is payable in respect of each Guarantor and includes Drawing up Guarantor Agreement.

- £50.00 (including VAT) for each Guarantor.


- It is agreed that the Tenant will have the flat professionally cleaned at the end of the tenancy at his own cost and provide the invoice from the cleaning company of his choice. Should the property not be handed back in acceptable cleaning standard John Barclay Estate & Management will organise cleaning deducting the following cost from the Security Deposit:

Cleaning cost:

- Studio Flat - £102.00

- One Bedroom Property - £127.00

- Two Bedroom Property - £152.00

- Three Bedroom Property - £177.00

- Four Bedroom Property - £202.00

- Five Bedroom Property - £227.00

Check out fee:

- £65.00 - Studios and one bedroom properties

- £90.00 - Two bedroom properties

- £100.00 - Three/Four bedroom properties

- £110.00 - Five and more bedroom properties


We currently use an Assured Shorthold Tenancy Agreement is in current regulation introduced by the National Associations of estate agents. This tenancy agreement is produced to keep both the Tenants and Landlord protected ensuring that all legal requirements / processes are met.


Nearly all private landlords and letting agents taking deposits for assured short hold tenancies (ASTs) in England and Wales are required to safeguard them with a government-authorised tenancy deposit protection scheme.

The legislation aims to ensure that tenants who have paid a deposit to a landlord or letting agent and are entitled to receive all or part of it back at the end of that tenancy, actually get it.

The Deposit Protection Service (DPS) are one of the government- authorised tenancy deposit protection schemes that John Barclay uses to register all of our residential properties.

This provides a safe guard for the Tenants as well as the Landlord.


At the beginning of the tenancy agreement and during the check in a full inventory will be completed with an Inventory Clerk. The clerk will complete a ‘walk through’ of the property making notes and with essential photos of items/property.

The completed the report is kept with John Barclay and a copy produced for tenants records.

In the event of a dispute the inventory data is used for settling matters. Furthermore,  the inventory record is vital for all check-out ensuring  the tenant/s  liable/non-liability for any damages as noted during the initial check-in.

Check in/ Check Out

Check in: upon signing the tenancy agreement keys are handed to the tenant and are taken to the property for a check in. This consists of a quick over view of the basic essentials of the property: Boiler usage, fuse box, Stop valve, fires escape (if the property is in a block of flats), usage of white goods and manuals provided.

Check out: once a time has been agreed one of our agents will attend the property to do a simple and quick check out. We will go through the inventory that was signed at the start of the tenancy agreement to ensure that the tenants are not liable for any damages that were previously noted. Pictures of the utility meters are taken and a quick walk around to ensure that no valuables have been left in the property.


With John Barclay you can rest assure that any issues or problems that may arise during the tenancy agreement are going to be dealt with by our Maintenance team in a prompt professional manner and at the tenant’s convenience.

Issues are logged on our online system and a contractor is arranged accordingly.

All our contractors are registered tradesmen.

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